1. What types of accommodations are offered?
We offer shared dormitories, private single and double rooms, and family-style options. Each booking includes access to shared bathrooms, kitchen facilities, and communal spaces.

2. Where is Open Gate Hostel located?
The hostel is located directly on the lava fields of Kīlauea Volcano, on the Big Island of Hawaiʻi. We are approximately 1 hour by car from Hawaiʻi Volcanoes National Park and 40 minutes distance from HILO international Airport.

3. Is Wi-Fi available throughout the property?
Yes. High-speed starlink wireless internet is available in all rooms and common areas, at no additional cost.

4. Is breakfast included in the stay?
Yes. We provide a complimentary light breakfast each morning. Guests also have access to a shared kitchen for self-catering.

5. Is on-site parking available?
Yes. Free on-site parking is available to all registered guests.

6. What makes Open Gate Hostel different from other accommodations?
We are one of the only hostels situated directly on cooled lava rock, offering panoramic views, minimal light pollution for stargazing, and direct access to Hawaii’s most iconic volcanic landscapes.

7. What local activities can guests access easily?
Guests can enjoy hiking in Hawaiʻi Volcanoes National Park, visiting lava tubes, exploring black sand beaches, soaking in natural thermal pools, and stargazing under clear skies.

8. What are your check-in and check-out times?
Check-in: From 3:00 PM
Check-out: By 11:00 AM
Requests for early check-in or late check-in/out may be accommodated based on availability.

9. Are linens and towels provided?
Yes. All guests receive freshly laundered bed linens and bath towels upon arrival.

10. Can I store luggage before check-in or after check-out?
Yes. We offer secure luggage storage for early arrivals and late departures.

11. Is staying near an active volcano safe?
Yes. The hostel is located in a designated safe zone, well outside current hazard areas. We monitor updates from the US Geological Survey (USGS) and local emergency services.

12. Is the hostel suitable for remote work?
Yes. We provide reliable Wi-Fi, quiet shared spaces, and a peaceful natural environment, making it suitable for remote workers and digital nomads.

13. What sustainability practices do you follow?
We use solar energy, minimise single-use plastics, and encourage recycling and eco-friendly guest behavior.